Obviously, some Facebook production feed errors seem to regularly appear more than others. And so what errors to avoid when uploading your product feed to Facebook Itemize this year? Well, this article is a compiled list of the most common errors for Facebook in 2021 that Shopify merchants should never repeat.

What is a Facebook product feed?

A production feed , as known as a Facebook data feed, is a file of a spreadsheet that holds all your products and all related information in it.

Via that information feed, yous tin can update a large number of your items' attributes such equally titles, descriptions, stocks ,… at in one case to Facebook Catalogue. So:

Production Feed = Data Feed = Information

What does a Facebook product feed error cause?

Frankly speaking, when it comes to Facebook feed errors, even though they are sometimes just minor typo mistakes will withal pb to being rejected on Facebook Shop, and you will lose loads of traffic day by twenty-four hour period.

Your feed won't be displayed if it got an error

Your feed won't be displayed if it got an mistake

For that reason, we've compiled all the near common Facebook data feed errors that Shopify merchants might have made, and how to set them most effectively in this article. Let's check it out.

Near common Facebook product feed errors

Missing/ Invalid Required Fields

When uploading a Shopify product feed to Facebook Shop, some fields are required by the platform with no exception:

  • ID
  • Title
  • Description
  • Stock/ Availability
  • Toll
  • Link to product
  • Make proper name
  • Images link

Missing or invalid a required field is one of the most common Facebook product feed errors

Missing or invalid a required field is one of the most common Facebook production feed errors

Depending on what item types that you're selling, yous might have to make full in other information such every bit Quantity, Category, Size,… So simply make sure y'all fill up in as much information as possible.

To not miss any field, y'all can take a await at this list of required fields from Facebook .

Otherwise, here are some regular Facebook feed errors that y'all might have seen somewhere:

Missing/ Invalid Image Link:

one. Missing prototype link:

Pretty sure, your production is not having whatever image at the moment.

To fix this, yous will demand to add at least ane prototype for each particular in your Facebook data feed to make certain when you run Facebook Catalog ads, customers will pay attention more than to your products.

Additionally, in that location are expert tips to write better Facebook ads and then that you lot won't be missing any sales opportunities.

2. Invalid epitome link:

This happens when some of your image URLs from the Shopify product feed is currently non available to use on Facebook Catalog, so pay attending to the formats:

  • Image must exist JPG, JPEG, PNG, or GIF format, maximum 8MB.
  • The size is non as well large or too modest.
  • Prototype links should start with "http://" or "https://"

Besides, don't forget that there are different ratios and pixels for each channel:

– For Facebook feed, Instagram feed, and multi-images ads type: Square ratio (ane:i), minimum 500×500 pixels.

– Otherwise with single image ads type: A little different in ratio at one.91:1, minimum 500×500 pixels.

If your image doesn't meet those mistakes higher up, just re-check if your image link is not cleaved or non being taken downwards somewhere.

Yous'll often see this case when getting photos from unauthorized sources on the internet, so in order to prepare it simply examination the link with your browser before updating it to the Facebook Feed.

EXAMPLE: R ight URL format: https://socialhead.io/ | Wrong URL format: socialhead.io

Add at least one image for each item of your product feed

Add at least i image for each item of your product feed

iii. Boosted images in an item

Indeed, the Facebook feed allows yous to add up to twenty extra prototype URLs in an item, but you must identify them with commas in betwixt.

EXAMPLE : https://socialhead.io/ , https://socialhead.io/blog/ ,…

Missing/ Invalid Descriptions

1. Missing descriptions:

The description cavalcade in your data feed is besides a required field when syncing from the Shopify production feed to Facebook Catalog.

A description is also a required field on Facebook Catalog

A description is likewise a required field on Facebook Catalog

2. Invalid descriptions:

Certain introduction lines with your product details included would brand a perfect description . Here to call back:

  • The description must be related info with item titles/ images.
  • Incorporate specific info most the detail (pattern, material, size…)
  • Clear, readable, legit.
  • The limitation of length: Up to v,000 characters.
three. Other description errors:

Don't utilise all uppercase messages for your description, Facebook will consider it's a spam. In brief, only stick with these tips for your description:

  • A patently, regular text with no specific formatting options.
  • The clarification should not incorporate any HTML or URLs
  • Don't stuff lots of icons or punctuation marks
  • No personal information (phone number, personal e-mail, home address,…)

A readable description with no special symbols will help you get approval status

A readable clarification with no special symbols will aid y'all get approval condition

– Example : Correct Clarification Format: Brand new Apple iPhone xi, 6.1 inches display, manufactured in 2019, 128GB Dark blueish. Superior scratch protection and a 1-year warranty provided. | Wrong Clarification Format: Brand NEW APPLE IPHONE 11, 6.1 inches display in dark bluish color. CALL +018xxxx At present!!!

Missing Names/ Titles

1. Missing Names/ Titles:

You must fill in the Name/ Title for each item on your Facebook Itemize feed.

2. Other typo errors:

Your product Name/ Title should follow Facebook information Feed rules precisely:

  • Title/ Name should stay related to your items (Don't overstuff Sale Tags like "fifty% off" or "Hot picked" sort of words on it).
  • Limit length: 150 characters.

Too much keyword stuffing title won't be allowed on Facebook Catalog.

Too much keyword stuffing championship won't be allowed on Facebook Catalog

  • Do not use all capital letters (This might lead to spam detection from Facebook Catalog).

Title and description should not be in all uppercase letters

Title and description should not be in all upper-case letter messages

  • Don't include special symbols just to wait cool, such as 💥💗➯, they will non brandish the way y'all thought.
  • Be conscientious of grammatical and spelling mistakes.

– EXAMPLE : Correct Championship/ Proper name Format: LV floral T-shirt for men | Wrong Title/ Name Format: LV TEE IN FLORAL Print, TO Caught YOUR Girl Attending!!

Missing/ Incorrect Prices

i. Missing prices:

Undoubtedly, when an particular doesn't have a price tag, information technology won't take hold of customers' interest. For that reason, become alee and add together a price tag to every detail on your Facebook product feed.

2. Wrong prices:

Information technology is not about your cost is also loftier or as well depression, but the Facebook Catalog product feed won't accept these

  • Wrong currency format: Don't utilise symbols, stick with the country currency code instead.

The right currency format: [Number] + [Space] + [3-alphabetic character currency code]

Simply to be certain, take a look at these different ISO 4217 Currency Codes to input the right ones for your products.

  • Prices should be matched with the prices on your main web store.
  • Do not contain Sale Tags or whatever marketing content (like "Free Aircraft" or "Mega Sale").
  • Utilize "point" (.) to split numbers, non "comma" (,)

– Instance: Right price format : 1.99 USD or i.99 EUR | Incorrect price format : 1.99$ or 1,99€

Missing/ Duplicated Items or Missing/ Duplicated IDs:

"Products tin't be added past multiple data feeds"

That is the Facebook feed error that we're talking about. In fact, you tin can upload as many Shopify product feed to Facebook as possible, merely make sure that none of the items announced in more one feed.

Here is how you can fix this:

  • You should keep the item in the original feed file that you've uploaded for the get-go time, and then delete that duplicated item in your new-uploaded feeds.
  • Upgrade your current product feed source rather than upload a new 1 to Catalog.

1 detail tin can merely exist added to one data feed

One item can only be added to one data feed

One detail tin only exist added to one data feed

If you lot find it hard to re-upload the feed over again and once more across Facebook Catalog, Socialshop is a tool that will help you do all the editing and updating feed things without leaving the app, crusade the app has collected all your products in one place to manage.

Missing Universal IDs:

Accordingly to Facebook, if your "Universal IDs are missing", which means these fields from your feed file will need to be filled in:

INFORMATION FIELD
Brand name make
Global Trade Identification Number GTIN
Manufacturer Office Number mpn

To exist verbal, these identified pieces of information are used to define your products on global marketplaces, then y'all can target correctly the correct customers equally a result of that.

HTML Formats Isn't Back up

Merely like other marketplaces, Facebook Catalog requires the right size and format of your feed, to brand sure it displays correctly as you desire, here are the cursory:

  • Information feed file formats: CSV, TSV, XML (RSS/Atom), or a downloadable Google sheet.
  • 1-time-uploaded feed size: Up to 100MB
  • Scheduled feed size: Upwards to 8GB
  • Large compressed feed file size: Upward to thirty GB in Zero/ GZIP formats only.

If your production feed files are larger than 4GB, you should divide them into small pieces to increase uploading speed, moreover, information technology's easier for you to runway things.

Invalid Information Feed File Location

Your information feed file couldn't be accessed / Bad request

When you receive these Facebook feed errors below, that's when Facebook Catalog couldn't reach your data feed sources:

  • "Your data feed file could non be accessed"
  • "Failed to connect with the FTP server"
  • "Fetching feed from HTTP server failed"

Error in Facebook data feed URLs is the most common one

Mistake in Facebook data feed URLs is the almost common ane

So hither are things that you should check out and fix:

  • Your URL might be wrong in format or pb to a broken website: In order to gear up information technology, just test if your URL is having 404 (Page Not Found) or 503 (Service Unavailable) errors or non.

Make sure your URL links aren't down

Make sure your URL links aren't down

  • The URL should non be a website link, or lead to whatever generic page from your site such every bit product pages, pricing page, Facebook folio,…
  • If you get "HTTP authentication failed" or "HTTP bad request error": R echeck your username and password. The reason is mostly that you typed them incorrect, or your browser has auto-filled your login info incorrectly.

How to set up your Facebook product feed errors?

There are some ways for fixing such errors for Facebook product feed. Therefore, you lot can decide which method is the most suitable option for your concern.

Do the fixing manually

After spotting your Facebook feed errors, just update your source file details then upload that data feed file back to your Catalogue:

i. Open your edited product feed file

two. Get to Commerce Director > Catalogue > Data Sources

Facebook Commence Manager

3. Click in the product feed that needs to be updated

four. Select the Settings tab .

Data sources

5. Then, scroll downwardly till you meet the Single Upload tab, you can choose to upload via file or URL.

Go through the settings to avoid Facebook product feed errors

half dozen. Finally, upload your new data feed file.

That's how you lot set your production data feed fault manually, but simply in case you don't desire to jump dorsum and forth edit every unmarried details, which sometimes might cause badgerer and time-wasting, hither is another solution for y'all:

Fixing Facebook product feed errors in 1 place only, with Socialshop

Whenever an error shows up on your data feed, you might demand to fix your original file again and again. Conspicuously, no one wants to waste too much fourth dimension on a unmarried sheet, that's why Socialshop solution for Facebook feed errors is a tool that helps you betoken out all the mistakes fast.

Tracking, optimizing and syncing across Facebook Catalog with Socialshop

Tracking, optimizing, and syncing beyond Facebook Catalog with Socialshop

Just simply in 1 dashboard, Socialshop allows you to:

  • Tracking which products are activated, pending, or rejected past Facebook Itemize.
  • Furthermore, y'all can right all the Facebook feed errors right in the app.
  • Subsequently that, Socialshop will motorcar-update new modified feeds across Facebook for you.
  • Use "Production Scoring" and "Feed Image Optimization" features to make your Feed stand out among competitions.

Essential features for your fully optimized Product Feeds Effort for Complimentary!

It basically provides an all-in-one solution for your Facebook feeds. If this is your outset time on Facebook, Socialshop will help yous set up a Page Shop from A to Z without channel-hopping. Create Facebook Shop > Sync > List > Optimize, right in the app.

Fixing Facebook Production Feed Errors is not that hard

Certainly, Facebook is always a potential marketplace to a higher place others, especially in 2021, where shopping via technology and smartphone is taking over old-schoolhouse offline stores.

To sum up, selling on social media is not that hard if you know how to optimize effectively your Facebook product feed, thereby, keeping these pocket-tips as your guide to not autumn behind any competition on Facebook Catalog.